Moreover, executive assistants are expected to dabble in things as wide and varied as project management, event planning, and internal communications, and much more. As the […] 5 Tips for Turning a Temp Job into a Permanent Position According to the American Staffing Association, staffing companies hire almost 16 million Americans to work as temporary employees before hiring them into permanent positions.
Job Satisfaction in the Banking Industry: The demands of the job on the one hand and the extent to which you have control over your own activities decision latitude on the other, are two factors which together define how stressful a job is. Those jobs which are high demand, but offer limited control, are considered to be high-strain and carry an increased risk of job dissatisfaction, stress and burnout.
Based on this theoretical framework, the Union of Belgian Banks sent out a research call to several institutions, with a bidding process based on criteria such as quality of the proposal, timing, and — above all — budget.
ICA was founded in , and began its journey with the sole mission to provide high quality services at affordable course fees to the masses. Grow your lifetime customer fan base with SAP banking software for the financial services industry – and offer a superior digital banking experience. Job Satisfaction in the Banking Industry Job characteristics are believed to have an impact on stress and well-being at work (Karasek & Theorell, ). The demands of the job on the one hand and the extent to which you have control over your own activities (decision latitude) on the other, are two factors which together define how stressful a job is.
But in order to do this effectively, several methodological issues needed to be resolved during the research process. First of all, a research consortium was selected to conduct the research, or more precisely, the two highest ranked bidders were asked to jointly undertake the research.
This was the outcome of a political decision by the banks see also p. The two competing research institutes, a private company specialising in stress at work and the Katholieke Universiteit Leuven Belgiumwere required to co-operate and develop a level of trust in order to conduct the research.
For example, both research institutes had different ideas as to which scale should be used in the questionnaire.
They could not just combine the scales or include both scales, simply because they are supposed to measure the same concept. Furthermore, this would also make the questionnaire too complex. Therefore, the research institutes had to combine their knowledge, look for compromises and jointly work on a shared vision, which is, to say the least, rather time consuming.
A second obstacle that needed to be overcome was the sample see Chapter 7. In total, 69, employees work for Belgian banks and it was decided that questioning all employees would be too complicated and too expensive.
Therefore the research committee, consisting of representatives of the banks, the unions and the research consortium, opted for a cross-sectional design p.
In this sample, the small banks were over-represented in order to be able to make conclusions at the level of each bank. Within each bank, the respondents were selected at random with no particular quota for gender, age or employee level.
In the postal survey see p. The completed questionnaire needed to be returned free of charge through the internal post within each bank. This caused two problems: The researchers were able to overcome this by communicating clearly in a letter 1 that although the data collection was not completely anonymous home address on envelopethe data analysis would be completely anonymous; and 2 that the completed questionnaires were collected by the bank but were transferred immediately to the researchers without being opened or read.
The latter already presented various logistical problems. The researchers had to travel to each bank to collect the completed questionnaires and due to the fact that in Belgium, part of the population speak Flemish Dutch and part speak French, two versions of the questionnaire needed to be available and then carefully translated and tested for the accuracy of their translation see also Tips and skills, p.
This prompted a series of angry calls when Flemish people, living in the French part, or vice versa, received a questionnaire that was not in their native language. Furthermore, Brussels is officially bi-lingual and, to complicate matters even more, contains many headquarters in which the main language spoken is In order to minimise attrition, it was important that these respondents received a questionnaire in their preferred language.
Another logistical issue was the co-ordination and control of the distributed information. Additional initiatives to prompt a higher response rate were taken up by individual banks, or, more precisely, by some of the banks.
The researchers were required to carefully follow-up on those initiatives implemented by the banks, to ensure that these initiatives remained both neutral and valid for the research.
Some of these initiatives proved difficult to deal with due to the selective use of information that had been employed e.
Hence, the researchers had to be sensitive for the respective organisational cultures, while making sure they kept a neutral position towards all partners involved in the research.Job Satisfaction in the Banking Industry Job characteristics are believed to have an impact on stress and well-being at work (Karasek & Theorell, ).
The demands of the job on the one hand and the extent to which you have control over your own activities (decision latitude) on the other, are two factors which together define how stressful a job is.
ICA was founded in , and began its journey with the sole mission to provide high quality services at affordable course fees to the masses. In an environment of tension and division of labor such as Healthcare Services, the performance of employees is one of the most basic challenges.
Most striking, however, is the markedly lower level of employee satisfaction at Kraft Heinz than anywhere else. The US ketchup company was merged with Kraft into a single food company in by. Accenture Strategy helps clients across various industries build digital strategies to innovate and grow in the face of digital disruption.
Read more. It’s a financial fact: big life events can trigger big banking changes.
Whether you’re starting university or planning retirement, we’ve made it easy to find the accounts and resources you need.